Important update regarding
Direct Billing of the Scouts NSW State Membership Fee
Dear Scouting Family,
We are writing to provide an update on the Direct Billing of the Scouts NSW State Membership Fee.
In recent days, you would have received a hard-copy communication in the mail regarding a change in the way you will be invoiced for the State Membership Fee. The change, which would see Scouting families directly billed for the State Membership Fee and pay this fee through an online payment platform, was scheduled to go live on 1 April.
We are communicating to inform you that the changeover to the Direct Billing of the State Membership Fee has been postponed due to a recent and unexpected withdrawal of a critical vendor. As important members of the Scouting community, we wanted to inform you of this as soon as possible.
What this means for your payment of the State Membership Fee
Scouting has always called us to be prepared when unexpected situations arise. In light of the postponed changeover to direct billing, for the immediate next few months Scouts NSW will revert to the current process of managing the State Membership Fee.
This means that you will receive an invoice from your child’s Scout Group which includes the cost of their State Membership Fee as well as any local Group fees. You will be also able to continue redeeming your child(ren)’s Active Kids vouchers as per the redemption method available through the Scouts NSW website.
We encourage you to speak to your Group Leader if you have any questions regarding the payment of your child’s State Membership Fee.
Thank you
We apologise for the inconvenience that might result from this postponement, and we thank you for your patience and understanding. We will continue to inform and update you about any changes to the billing of the State Membership Fee through our email communications and the Direct Billing page on the Scouts NSW website.
If you have any questions about this communication, please speak with your Group Leader or contact the Scouts NSW Member Services Team on memberservices@nsw.scouts.com.au.
Yours in Scouting,
Robert Mulcahy
Interim CEO
Scouts NSW
Matthew Phillips
Treasurer and Project Sponsor
Scouts NSW
Youth Safety in Scouting
Scouts NSW is committed to operating as a child safe organisation and implementing child safe policies and practices in accordance with the elements of a child safe institution outlined by the Royal Commission into Institutional Responses to Child Sexual Abuse report entitled Creating Child Safe Institutions.
Remember
All suspicions, concerns or allegations about criminal matters or child protection matters should be reported directly to the Chief Commissioner, the Deputy Chief Commissioner (Youth Safety, Compliance and Support), the CEO or the Child Protection Officer at the NSW State Office.
To make a report use the online youth protection form, call 02 9735 9000 or email youthprotection@nsw.scouts.com.au.
Imminent Danger
If a young person is in imminent danger, the matter should be reported directly and immediately to NSW Police on 131 444.
Where a report is made to the police, you should also subsequently notify the NSW State Office..
You've received this email as a member of Scouts Australia NSW, or through your email address being the contact email provided for a member of Scouts Australia NSW.
